Privacy Policy
Last Updated: November 2025
Wilderness First Aid NYC ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our wilderness first aid training courses.
1. INFORMATION WE COLLECT
1.1 Contact Form Submissions
When you submit a contact form on our website, we collect the following information:
- Your name
- Your email address
- Your message
- Your IP address (for troubleshooting purposes only)
Contact form submissions are immediately emailed to our staff and are not stored in our database.
1.2 Course Registration & Billing Information
When you register for a course, we collect the following information for billing and record-keeping purposes:
- Your name
- Your email address
- Your phone number
- Your billing address
Important: We do not store any financial or credit card information. Payment processing is handled entirely by Stripe, our third-party payment processor. Please refer to Stripe's Privacy Policy for information about how your financial data is handled.
1.3 Course Participant Information
When you participate in one of our courses, we collect and retain the following information:
- Your name
- Your email address
- Your phone number
- Your age status (whether you are over or under 18 years old)
- Your IP address (for troubleshooting purposes only)
We collect your age status to ensure compliance with our course policies. Participants under 18 require parental consent and must have a parent participate in the course.
1.4 Mailing List Signup
When you sign up for our mailing list, we collect:
- Your name
- Your email address
- Your activity preferences (types of courses you're interested in)
- Your preferred course times
This information helps our staff contact you manually with course offerings that match your interests and availability.
2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- To process and confirm your course registrations
- To maintain financial and customer records
- To communicate with you about your courses and training
- To contact you about courses that match your stated interests and preferences (mailing list only)
- To troubleshoot technical issues on our website and services
- To comply with legal obligations and course policies
3. HOW WE SHARE YOUR INFORMATION
3.1 Instructors
Your course participant information (name, email, phone number, age status) is shared with our instructors to facilitate course delivery and ensure proper implementation of our course policies.
3.2 Certification Logging
Upon course completion, your name, email address, phone number, and course completion status are shared with Desert Mountain Medicine for certification logging purposes only. This information is used solely to document your certification and is not used for marketing or any other purpose.
3.3 Third-Party Payment Processing
Your billing information (name, email, phone, billing address) is collected and processed by Stripe for payment processing. We do not retain your credit card information. For details on how Stripe handles your data, please review Stripe's Privacy Policy.
3.4 No Marketing or Advertising Partners
We do not share your personal information with advertisers, marketing groups, or any third parties for marketing purposes.
4. DATA RETENTION
- Contact Form Submissions: Not retained in our database. Submitted only as email to staff.
- Course Participant Records: Retained indefinitely for record-keeping and certification purposes.
- Billing Information: Retained indefinitely for financial record-keeping.
- Mailing List Subscribers: Retained indefinitely unless you opt out.
5. DATA SECURITY
We take the security of your personal information seriously. Our website is secured with:
- HTTPS encryption and SSL certificates for all data in transit
- Privately hosted databases with password protection for data at rest
While we implement these security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to protect your information using reasonable and appropriate safeguards.
6. YOUR PRIVACY RIGHTS
6.1 Opt Out of Mailing List
If you wish to unsubscribe from our mailing list or stop receiving course notifications from us, please email us at info@wildernessfirstaidnyc.com with your request.
6.2 Access, Correction, and Deletion
You have the right to access, correct, or request deletion of your personal information. While we do not have an automated process for these requests, our staff can accommodate them upon request. To exercise these rights, please contact us at info@wildernessfirstaidnyc.com.
6.3 Parental Consent
If you are a parent or guardian of a participant under 18, please note that your child's participation in our courses requires your consent, and you must participate in the course as well. Your child's information will be collected and retained according to this Privacy Policy.
7. TRACKING AND ANALYTICS
Our website does not use Google Analytics, pixel tracking, cookies for tracking purposes, or other analytics tools that collect behavioral data. We do not track your browsing behavior across the web.
8. LINKS TO THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, including Stripe for payment processing. This Privacy Policy applies only to information collected on our website. We are not responsible for the privacy practices of third-party websites. Please review the privacy policies of any external sites before providing your information.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services following the posting of revised Privacy Policy means that you accept and agree to the changes.
10. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: info@wildernessfirstaidnyc.com
We will respond to your inquiry within a reasonable timeframe.
11. CONSENT
By using our website and services, you consent to this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.